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Proudly serving Cincinnati, Dayton, and Northern Kentucky area since 2002

Customer Testimonials

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Customer Service


Review Date: 01/16/2023 | Author: Amy M.

Comments: I had air ducts cleaned and the team was very professional and timely. I think I saw I could have got the base to $225, instead of $275, only issue.

Review Date: 02/17/2022 | Author: Amber M.

Comments: John and his crew were great! Thank you for cleaning and disinfecting our ducts/furnace! I appreciate you guys and how polite and quick you were. Great pricing!

Review Date: 04/12/2021 | Author: Leighanne T.

Comments: Incredibly professional, respectful, thorough and considerate of our home. Simon walked me through every step of the process and provided some helpful tips that we could do on our own to extend the life of our air duct cleaning as well as improve the air circulation to our second floor. All three service professionals were in and out of our home in less than two hours. It was worth every penny and I'm so glad I hired Best Air D.C.

Review Date: 12/15/2020 | Author: Igor Z.

Comments: Dylan and Dishon, did a great job. They were on time, worked fast. The result of the duct cleaning was amazing with before and after videos. We have had very pleasant experience and will definitely use their services in the future

Review Date: 06/05/2020 | Author: Paul E.

Comments: Dylan and Dishon were fantastic. Very thorough and quick. Lots of before and after videos. Great job. Highly recommend.

Review Date: 06/03/2020 | Author: Chris S.

Comments: Very professional, respectful, paid a lot of attention to detail and didn t amazing job cleaning up after themselves! Great experience!

Review Date: 05/22/2020 | Author: Kirsten H.

Review Date: 05/18/2020 | Author: John K.

Comments: Got an air duct, dryer vent, and furnace inspection deal. They provided me with a deep air duct cleaning, and sanitation at a great rate. He was kind and respectful and worked very efficiently. Would definitely do business again. Recommend Best Air duct cleaning to everyone who needs.

Review Date: 05/01/2020 | Author: David S.

Comments: Dylan and Dishon did a great job. Very professional and explained everything they were going to do. Dylan took before and after videos of the return air ducts and what a difference afterward. The ducts went from filthy to looking brand new. Cleaned the dryer vent for free.

Review Date: 04/29/2020 | Author: Elizabeth F.

Comments: This company was the most affordable for air duct cleaning. Dylan and Dishon did a great job and were very professional. Throughout the process Dylan would show me before and after videos of what It looked like inside. I would highly recommend this company!

Review Date: 04/21/2020 | Author: Heidi E.

Comments: Dylan and Dishon called before they arrived, took time to explain the process and the options for our home. They also showed us before and after videos if their work and it was remarkable! I could not be more pleased with the service I received from them!

Review Date: 04/02/2020 | Author: Jon N.

Comments: Dillon and dishon are very professional and through. Highly recommended

Review Date: 03/27/2020 | Author: Mike G.

Comments: Dylan and co-worker were very friendly and professional. Dylan took the time to explain everything about our ducts. He also invited me to inspect the ducts before and after they were cleaned. We are very pleased with the outcome.

Review Date: 11/20/2019 | Author: Dan W.

Comments: Dylan and Dishon cleaned the vents in our new home. To my knowledge they had never been cleaned since the home was built in 1975. They showed up ahead of schedule and did a great job. They sent us before and after videos of all our main ducts and vents and were polite and very efficient. I would highly recommend their work to other home owners in the Cincinnati area. Thanks again guys !!

Review Date: 11/15/2019 | Author: Arielle S.

Comments: Was a great experience, I had them come out for a quick clean a few months ago and had them come back for a deep clean after a kitchen remodel and it was definitely needed. There was a layer of dirt that was caked on and the before and after video was amazing. The airflow is so much improved and can't wait to see the improvement on air quality with allergies. Will definitely hire them again for future cleanings. You can't beat the price and efficiency.

Review Date: 10/21/2019 | Author: Brenda H.

Comments: Dylan was great in showing me the before n after videos and sharing them with me. I know it was challenging since the ducts looked to have never been done before. I wish I would have known more about what had been done downstairs with the overall furnace. I was a bit confused with the difference between the deodorizer and sanitizer that is used, but Janet called whilst they were there to explain it to me. She also called the next day after I had called to ask if indeed the standard flow ducts were cleaned out as I only saw the cold air ones removed, so appreciated her promotion response and assurance. Appreciate the work that Dylan and DeShaun put in, as again I know it was challenging.

Review Date: 09/23/2019 | Author: Teresa A.

Comments: Great team! Explained everything before starting and after finishing. Friendly, professional and punctual. Couldn t ask for more!

Review Date: 09/18/2019 | Author: Anisha S.

Comments: Great prices and great service offered!

Review Date: 09/14/2019 | Author: Kathleen T.

Comments: Very nice guys and very thorough job

Review Date: 06/20/2019 | Author: Patricia G.

Comments: Dylan and Dishon did a great job! They video taped our vents before and after to show me exactly what they were removing. Dylan cleaned and sanitized the return air vent showing how filthy and black it was with before and after pictures. They did an excellent job and their customer service was above and beyond. Definite recommendation!!!!! Thank you so much!!!

Review Date: 06/19/2019 | Author: Becky R.

Comments: Dylan and Dishan did a great job cleaning our air ducts, vents, and dryer vent. I liked that Dylan took before and after videos and explained what they would do. They also taped our dryer vent to keep it from leaking lint. I felt the price was reasonable and liked that Dylan helped us figure out the most cost effective way to get everything clean. (We have a lot of vents). This was only done yesterday, but I feel like our air quality is better and that we have less dust floating around.

Review Date: 03/13/2019 | Author: Tara W.

Review Date: 02/14/2019 | Author: Mike A.

Comments: Great prompt service. Dylan and Deshaun did an excellent job. Very courteous. Showed before and after videos from his phone. Definitely worth it.

Review Date: 11/09/2018 | Author: Clark W.

Comments: The work team was efficient and knowledgeable. This was a new construction clean to get out the construction dirt. They were here about 1 hour and even cleaned the dryer vent and got a small amount of lint.

Review Date: 08/10/2018 | Author: Michael B.

Comments: Very professional. Got to the house early showed us the finished service. Knowledgeable and punctual! Will hire them for our next service!

Review Date: 03/04/2017 | Author: a Neighbor

Review Date: 02/13/2017 | Author: Carolyn W.

Comments: This was an excellent experience. We will use them again in a few years. Professional, humble, diligent and proficient! Price was unbeatable. IF you go the Groupon route PLEASE make sure you call the company BEFORE you purchase it to make sure it is what you need, especially if you have never done this before. We had all our registers and vents cleaned, sanitized and deodorizer. Simon, found an issue with our air duct and he explained the issue and corrected it free. He did not have to do that so that speaks volumes of their quality of service.He also helped us understand how the vents and registers work so we can improve our heating and cooling efficiency. This is also a small business and not a franchise. This does not matter to some but it is something we look for. Highly recommend!

Review Date: 12/11/2016 | Author: Richard F.

Comments: Very considerate, and friendly

Review Date: 12/10/2016 | Author: a Neighbor

Comments: I thought the price was a little steep for a job that takes literally 5 minutes (100 dollars to stick a suction hose in a dryer vent), but they scheduled me quickly and showed up relatively on time.

Review Date: 12/06/2016 | Author: Erin R.

Comments: Very friendly and helpful staff!

Review Date: 12/04/2016 | Author: Marten Z.

Comments: Friendly and did a great job.

Review Date: 11/26/2016 | Author: a Neighbor

Comments: very good job

Review Date: 11/15/2016 | Author: Bethany F.

Comments: Great job! Very nice and explained everything. Before and after videos were awesome!! Would definitely recommend!

Review Date: 11/14/2016 | Author: Jennifer H.

Comments: Very friendly, they blew a fuse and went out and bought a new one and an extra and also picked up a filter while he was out

Review Date: 09/30/2016 | Author: Craig F.

Comments: Polite service tech, kept busy and worked diligently. Didn't track any mess around and cleaned up after himself.

Review Date: 08/19/2016 | Author: a Neighbor

Comments: Very Very good

Review Date: 06/27/2016 | Author: James W.

Comments: none

Review Date: 06/24/2016 | Author: Mel S.

Comments: Bryan and his employees did an excellent job and are professional. Due to inclement hot weather they were still able to come out and assist.

Review Date: 06/24/2016 | Author: Kevin R.

Comments: On May 24, 2016, two of your technicians came to our house for ductwork cleaning. Their names were: Bryan D. Allen and Robbie Tweed. They were very professional. They came in initially just to clean the ductwork, however, there was more needed, which they explained in detail. Once they had the approval, they went straight to work. They were very thorough and efficient. I am very pleased with the work that they did. They should be commended on a job well done. I would recommend your company to anyone that asks. Kevin Roth Centerville, OH 45458

Review Date: 04/22/2016 | Author: Diana R.

Comments: very professional on time excellent job

Review Date: 04/14/2016 | Author: Jennifer R.

Comments: Bryan & Asia were fantastic!! Arrived on time with a courtesy call first. They explained everything they would do as far as the cleaning of the vents, returns, etc. Professional, efficient & courteous. I highly recommend this company. I feel I am already breathing easier! Thank you Best Air Duct Cleaning, & especially Asia & Bryan

Review Date: 03/26/2016 | Author: William D.

Comments: Simon and crew did a great job. Thoroughly explained what he would be doing during his visit. He told us what the cost would be before hand and that is what I paid. Additional services were offered, but at no time did I feel pressured to do the work. Highly recommended!!!

Review Date: 12/15/2015 | Author: Kathy L.

Comments: Simon was great ! Explained everything he was doing and showed me before and after pictures.....very professional and friendly as well.

Review Date: 12/11/2015 | Author: Roger W.

Comments: The young men who came to do the work were very professional, yet very friendly. They cleaned up after their work and left our home as clean as they found it. We are very happy with the service and would call them again and recommend them to others.

Review Date: 12/11/2015 | Author: Nicholas Y.

Comments: Brian did an excellent job

Review Date: 09/25/2015 | Author: Nancy G.

Comments: very professional and knowledgeable. Simon explained everything and was very knowledgeable. It was a pleasure to have him perform the work.

Review Date: 06/30/2015 | Author: a Neighbor

Comments: Responsive. Professional. Step-by-step explanations of work being performed. Outstanding work.

Review Date: 06/19/2015 | Author: a Neighbor

Comments: Very prompt, courteous and professional. I highly recommend them.

Review Date: 04/18/2015 | Author: Sandra A.

Comments: not only did they clean my dryer properly but they also assessed the need for my vent system to be cleaned- i could not believe the amount of dust/dirt i could see in there- they also had cameras so i could see they were not inventing the need for the work. Simon explained everything and was very efficient and also friendly and reassuring.

Review Date: 04/01/2015 | Author: Michelle W.

Comments: Very accomodating on scheduling service. Friendly gentlemen and very knowledgable and helped me understand what they were doing and what they recommended doing. I will be using them again for UV filter installation this time.

Review Date: 03/30/2015 | Author: a Neighbor

Comments: 24' dryer vent cleaning. Simon was very professional and personable. He explained things and answered any questions. Recommended future service that was farther out that made me feel he was very honest. Highly recommend.

Review Date: 03/30/2015 | Author: a Neighbor

Comments: Cleaned 25' dryer venting. Very personable and professional. Explained many things about the dryer vent cleaning. Told some things that verified they were very honest.

Review Date: 03/29/2015 | Author: Beverly G.

Comments: Company called me within minutes of a request from Home Adviser, made appt. called the day before to remind me. Arrived early for the job, completed in a prompt and timely manner. I will call them again for my next air duct cleaning.

Review Date: 03/22/2015 | Author: Michael A.

Comments: They explained and showed me details and were efficient. Very polite respectful. Treated my home as if it where there's. No pushy sales.

Review Date: 03/10/2015 | Author: Judith S.

Comments: Friendly and competent service. Went out of their way to help and made certain it was right. Simon is a perfectionist and made sure all was perfect. Even the cover back on the attic.

Review Date: 03/08/2015 | Author: Robert W.

Comments: Very co-operative and clean. Corrected couple of problems that they seen and took care of the cleaning .

Review Date: 03/02/2015 | Author: Dara F.

Comments: Very good experience! Explained everything in detail!

Review Date: 02/08/2015 | Author: a Neighbor

Comments: Dryer vent cleaning. They came when they said they would and did the job well.

Review Date: 01/30/2015 | Author: Trish M.

Comments: Not sure about the value- never have used any service like this before, But excellent work!

Review Date: 01/19/2015 | Author: James H.

Comments: Simon and Anthony were professional and diligent in completing the project. I would Highly Recommend them as they were able to fit me in even though I called same day in order to fit my schedule. Simon gave great recommendations on ways to keep the system running at the highest efficency as well as offered to assist me in making the system more efficent as the season change. He also provided me with video updates as to the condition of my ducts before and after cleaning to show what the outcome of the cleaning has done. Don't hesitate to hire Best Air for this service. You will not be disappointed!!! Jim

Review Date: 01/16/2015 | Author: Ray O.

Comments: They were on time

Review Date: 01/11/2015 | Author: Antonia V.

Comments: they were excellent

Review Date: 12/04/2014 | Author: Hallie J.

Comments: I would like to say thank you to Alex and David. They were the two gentlemen that came and did the air duct cleaning in my house on 12/01/2014. They explained how the system works and how the sanitizing works. I had fell last week and messed up my back and Alex and David went about their business and they were very honest with everything they did, including going upstairs without supervision. I highly recommend them to anyone who needs their air ducts cleaned. If there is anyway you could post this, I give my consent.

Review Date: 09/09/2014 | Author: Ronit G.

Comments: Simon and his assistant were very thorough. I am pleased with the work done and notice a big difference in the air quality inside my home.

Review Date: 07/23/2014 | Author: Rayisha J.

Comments: The Technicians were very friendly. They came on time and didnt stay long. The price was fair. I did have to pay extra for the additional work but I was given a price before they started and of course had the option to decline or not. I like the smell of the sanitizer they used and I could tell the difference as soon as I ran my system. I would definitely recommend!

Review Date: 07/02/2014 | Author: Erin M.

Comments: Snir & his staff were knowledgable and professional. They worked diligently and the price was fair.

Review Date: 05/04/2014 | Author: Claude B.

Comments: Best Air Duct Cleaning provides air duct cleaning, which includes cleaning all your vents in the house outside your house. They repair and install air ducts and associated materials. They also cleaned my dryer vent, which was also incredibly filthy. Simon and his co-worker are intelligent, extremely knowledgeable and patient in their explanations and education to the consumer, and goodness, they are so friendly. I can't praise them enough for the experience and their industriousness. They take indoor pollution and the potential adverse health effects very seriously. Top Rate!

Review Date: 04/20/2014 | Author: Ben W.

Comments: Best Air Duck cleaning responded promptly to our request for service at a rental property we have. Simon and his team showed up on time, performed a preliminary inspection of the work needed and informed us quickly about the service required. Simon took before and after pictures of the work and performed service above and beyond. The amount paid was below that charged by many others in the industry.

Review Date: 03/17/2014 | Author: Pam H.

Comments: They were very professional and thorough. I appreciated their reccomendations for efficiency of our furnace. I am passing Simon's information on to our friends who are interested in the same service. Thank you Simon!

Review Date: 02/27/2014 | Author: Andrea B.

Comments: They were very professional, thorough, pleasant, and trustworthy! We had wood floors installed in my home last week. I was worried about all the dust buildup in the vents. They did an excellent job cleaning the vents out, and I am confident my family will now breathe cleaner air. Scheduling was also very easy. They came out the same week and gave me multiple time windows in order to best accommodate my schedule. They were right on time. I would recommend this company to everybody who is looking for air duct and dryer vent cleaning.

Review Date: 01/21/2014 | Author: a Neighbor

Comments: Simon was very polite, professional, and the work was done thoroughly and well. I would highly recommend them to anyone. Never pushy like other companies are said to be, he voiced any concerns, left it to us, and did the job (including doing video on my phone to show me the before and after! Excellent.

Review Date: 12/27/2013 | Author: Brenda P.

Comments: These guys did a great job! I have a new construction house and wanted to get the air ducts cleaned to get all the construction dust out of the vents. My daughter has Reactive Airway Disease and has a difficult time getting used to new air spaces especially ones that have dust. They gave me an accurate amount of what it would cost. They were kind and respectful of our property and belongings. They even video taped our vents before and after to show us exactly what they were removing. Afterwards vents looked brand new with NO dust. Definite recommendation!!!!! Thank you so much!!!

Review Date: 07/26/2013 | Author: a Neighbor

Comments: Very professional, honest, responsive, and courteous. They scheduled the appt for the day after I called, showed up on time and did an efficient job.

Review Date: 07/06/2013 | Author: a Neighbor

Comments: Quick response, honest, on time, did a great job, professional, didn't try to increase price and upsell like the other bigger name company did (I sent them away, then hired Best).

Review Date: 06/14/2013 | Author: a Neighbor

Comments: Very friendly and very reasonably priced

Review Date: 04/08/2013 | Author: Jeanne H.

Comments: I received a call within 5 minutes of requesting the service on line. They accommodated my schedule and came out on a Sunday to perform the work. They were very professional and did a great job for more than half the cost of other competitors. I would recommend Simon and his team to anyone needing this service.

Review Date: 04/02/2013 | Author: Carrie Q.

Comments: hired to just clean the ducts since I wasn't sure how long it had been since they were done. I suffer from allergies and wanted to get some relief from them as well. Simon came to my house, cleaned and santized the ducts showing me before and after pics along the way. he also suggested getting a uv light for $400 and a electrostatic filter to capture 95 % of all the dirt in the system once it was cleaned. he was able to break down the price of the total bill over three weeks which helped me get additional work done with termendous savings as well. House smelled fresh not dusty once he was done. excellent vaule for work done!

Review Date: 03/15/2013 | Author: Chanda L.

Comments: After much research and receiving estimates from several companys I deceided to go with Best Air Duct Cleaning and I am so glad that I did. I mainly chose them because their estimate was much lower than their competitors. Because of the low cost I was sceptical about the quality. I was quickly put to ease shortly after they arrived. They did an excellent job and their customer service was above and beyond. I have already passed on their information to several of my neighbors. I would like to give a big Thanks to Simon at Best Air and HomeAdvisor. I will continue to use HomeAdvisor when I have any need for home repair or update. The price I was charged was not only for cleaning out my air ducts it was for cleaning my air ducts, dryer vent and treating my home for mold. My heating and air system had leaked water and caused some mold damage. The air duct cleaning alone was only $199. Thanks again I will be using your website again in the near future

Review Date: 03/06/2013 | Author: Jessie W.

Comments: I am so pleased with the job the Best Ar Duct cleaning co. did that I have already told some friends about them. They cleaned my elderly mothers duct work for the first time ever after not having a furnace for 35 yrs. They did so much more than I would have expected & they was very efficient in all that was done. I believe they did more for mom because she is a senor & didn't charge her any extra. Would definatly recommend !! Thanks Simon & Fernando Sherrie

Review Date: 03/04/2013 | Author: Debbie S.

Comments: Very professional / knowledgeable and also personalbel

Review Date: 03/03/2013 | Author: Brian L.

Comments: Nice job, friendly and very knowledgeable.

Review Date: 02/21/2013 | Author: Ron H.

Comments: Very nice and professional.

Review Date: 02/06/2013 | Author: a Neighbor

Comments: I used Best Air Duct Cleaning. I was very satisfied with the drier vent cleaning. The young man who runs the company and does the work is enjoyable to deal with and I think very knowledgeable in his field.

Review Date: 01/25/2015 | Author: Ray O.

Comments: Great Job.